How we build Headway
Engineering deep dives, systems, and the infrastructure behind a mental healthcare platform that everyone can access.
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De-Bug-T: an AI copilot for dbt debugging
At Headway, the faster our teams can work, the more time we can spend expanding access to mental health care. One recent step was handing off a tedious part of our data work, debugging dbt pipeline failures, to an AI copilot. Here's how we built it and what we learned.Technology & innovation
Trpti Sanghvi · May 7, 2026
From spreadsheets to durable systems: how Headway rebuilt credentialing with Temporal
At Headway, credentialing providers quickly and accurately is one of the most important ways we expand access to care. We recently rebuilt that system from the ground up, moving from spreadsheets to a durable platform powered by Temporal that now supports more than a dozen teams and tens of thousands of providers.Technology & innovation
Stephen Leicht · Apr 22, 2026
Why Headway built its own healthcare-safe AI agents
At Headway, we handle sensitive patient information every day, so every tool we use has to meet a high bar for safety. That's why we built Eddy, our own healthcare-safe AI platform, in just two months. Today it's changing how the majority of our team works.Technology & innovation
Arnaud Ferreri · Apr 13, 2026
Improving health care billing with machine learning
Your doctor can’t tell you what a visit will cost. They might say something about “it depends on your plan” and you’ll get a bill in the mail weeks later. In 2026, why is this still a thing?Technology & innovation
Adam Kuhn & Logan Dillard · Mar 11, 2026
Headway expands its free, insurance-native EHR
Today, Headway is announcing the expansion of our Electronic Health Record (EHR) system: a now AI-assisted platform built specifically to empower mental health providers who accept insurance.Technology & innovation
Headway · Sep 9, 2025
